Privacy Policy
At myliviosex, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our financial analysis education services.
Information We Collect
We collect information to provide better educational services and improve your learning experience. Here's what we gather:
Personal Information
- Name, email address, and contact details when you register
- Professional background and experience level for course recommendations
- Payment information for course purchases (processed securely through third parties)
- Educational progress and assessment results
Usage Information
- Pages visited and time spent on our platform
- Device information including browser type and operating system
- IP address and general location data
- Course completion rates and learning preferences
How We Use Your Information
Your information helps us deliver personalised financial education that matches your learning goals:
- Provide access to courses and track your learning progress
- Send important updates about courses and new content
- Improve our educational materials based on student feedback
- Process payments and manage your account
- Respond to your questions and provide customer support
- Ensure platform security and prevent fraud
Information Sharing and Disclosure
We don't sell your personal information to third parties. We only share data in these specific situations:
Service Providers
We work with trusted partners who help us run our platform. These include payment processors, email service providers, and hosting companies. They can only use your information to provide services to us.
Legal Requirements
We may disclose information if required by Australian law, court orders, or to protect our rights and those of our students.
Important: We never share your educational progress or assessment results with employers or third parties without your explicit consent.
Data Storage and Security
We protect your information using industry-standard security measures:
- SSL encryption for all data transmission
- Secure servers located in Australia
- Regular security audits and updates
- Limited access to personal data by authorised staff only
- Multi-factor authentication for admin accounts
Data Retention
| Information Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Course Progress Data | 7 years for certification purposes |
| Payment Records | 7 years as required by Australian tax law |
| Usage Analytics | 2 years in anonymised form |
Your Privacy Rights
Under Australian privacy laws, you have several rights regarding your personal information:
Access and Correction
You can request a copy of the personal information we hold about you. If any details are incorrect, we'll fix them promptly.
Data Portability
You can request your course progress and personal data in a portable format if you want to transfer to another education provider.
Deletion Rights
You can ask us to delete your account and associated data. Note that we may need to keep some records for legal compliance.
Marketing Communications
You can opt out of marketing emails anytime using the unsubscribe link or by contacting us directly.
Cookies and Tracking
Our website uses cookies to enhance your experience and provide better service:
Essential Cookies
These keep you logged in and remember your course progress. They're necessary for the platform to work properly.
Analytics Cookies
We use these to understand how students use our platform and identify areas for improvement. You can disable these in your browser settings.
Third-Party Services
We use Google Analytics and similar tools to analyse website traffic. These services have their own privacy policies governing data use.
International Data Transfers
Your data is primarily stored in Australia. Occasionally, we may use international service providers (like cloud storage or email services) that meet strict security standards equivalent to Australian privacy laws.
When data leaves Australia, we ensure adequate protection through:
- Contractual safeguards with service providers
- Regular security assessments
- Compliance with international privacy frameworks
Children's Privacy
Our financial education courses are designed for adults and working professionals. We don't knowingly collect information from anyone under 18. If we discover we've collected data from a minor, we'll delete it immediately.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you via email or through our platform.
Continued use of our services after policy changes indicates your acceptance of the updated terms.
Questions About Your Privacy?
If you have concerns about how we handle your personal information or want to exercise your privacy rights, we're here to help.
We aim to respond to all privacy inquiries within 5 business days.